Shipping & Returns
Shipping Policy
At Renee Joseph, LLC, we are committed to delivering your CBD products in a timely and secure manner. Once your order is placed, it will be processed and shipped within 1-3 business days. Please note that shipping times may vary depending on your location and open business days, such as holidays.
Damaged Shipments
We take great care to ensure your order arrives in perfect condition. However, if your product arrives damaged due to shipping, please contact us immediately. To assist us in resolving the issue quickly, please email us at bloom@renee-joseph.com with a detailed description of the damage along with clear pictures of the damaged product and packaging.
Renee Joseph, LLC reserves the right to assess the damage and determine whether a replacement or refund is warranted.
Return Policy
At Renee Joseph, LLC, we offer a 15-day trial period for our CBD products. If, within 15 days of receiving your order, you are not completely satisfied, you may request a refund. To initiate a return, please contact us at bloom@renee-joseph.com with your order number and reason for return.
Conditions for Returns:
The request for a return must be made within 15 days of receiving the product.
The product must be returned in its original packaging.
Any used portion of the product should not exceed 30% of the total product volume.
Please note that Renee Joseph, LLC reserves the right to determine the eligibility for a refund based on the condition of the returned product and the reason for the return.
Refunds
Once your damaged product images are received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days, or we will send a new product, free of charge, to you.
Contact Us
For any questions regarding our shipping and return policies, please contact us at bloom@renee-joseph.com. We are here to ensure your satisfaction with our products and service.
Thank you for choosing Renee Joseph, LLC for your CBD needs!
Shipping & Returns
Shipping Policy
At Renee Joseph, LLC, we are committed to delivering your CBD products in a timely and secure manner. Once your order is placed, it will be processed and shipped within 1-3 business days. Please note that shipping times may vary depending on your location and open business days, such as holidays.
Damaged Shipments
We take great care to ensure your order arrives in perfect condition. However, if your product arrives damaged due to shipping, please contact us immediately. To assist us in resolving the issue quickly, please email us at bloom@renee-joseph.com with a detailed description of the damage along with clear pictures of the damaged product and packaging.
Renee Joseph, LLC reserves the right to assess the damage and determine whether a replacement or refund is warranted.
Return Policy
At Renee Joseph, LLC, we offer a 15-day trial period for our CBD products. If, within 15 days of receiving your order, you are not completely satisfied, you may request a refund. To initiate a return, please contact us at bloom@renee-joseph.com with your order number and reason for return.
Conditions for Returns:
The request for a return must be made within 15 days of receiving the product.
The product must be returned in its original packaging.
Any used portion of the product should not exceed 30% of the total product volume.
Please note that Renee Joseph, LLC reserves the right to determine the eligibility for a refund based on the condition of the returned product and the reason for the return.
Refunds
Once your damaged product images are received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days, or we will send a new product, free of charge, to you.
Contact Us
For any questions regarding our shipping and return policies, please contact us at bloom@renee-joseph.com. We are here to ensure your satisfaction with our products and service.
Thank you for choosing Renee Joseph, LLC for your CBD needs!